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Online Payments

Online payments are processed through Worldpay's secure payment gateway.

We accept the following payment methods (in GBP only):

American ExpressMastercardJCBMaestroVisa Debit
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Refund Policy

It is important to note that our work is always customer specific and made-to-specification and materials and hours spent cannot be reused once the manufacturing process has begun. For this reason we cannot refund your payment if we already started any work on your items.

However, if we haven't started any work on your items, you can still cancel your order by emailing to us and we will refund 100% of your payment.

When requesting a claim, always do so in writing by emailing us and please provide photographs clearly showing the problem as soon as possible. Please also let us know the courier number if you believe the issue was caused during transport.